We gathered in this page all you need to know to ensure a comfortable‚ pleasant and safe flight with us.
PASSANGERS WITH MEDICAL CONDITION
Passangers with medical condition (such as cardiac condition‚ chronic respiratory conditions‚ seizures‚ etc.) need to fill the MEDIF/Fit-to-Fly Statement stamped and signed by an independent physician or specialist in English and send it to bookings@BlueBirdair.com at least 7 days before departure.
Please Contact Us for any medical condition which requires our special attention before and during flight (by selecting "Report a Medical Condition" at "Subject" field) and/or contact our crew member while boarding and we will be happy to assist.
Please note that passengers with special medical conditions might be refused to go on board.
PASSENGERS WITH DISABILITIES AND SPECIAL NEEDS
In cases of special requests due to reduced mobility (use of a wheelchair‚ flying with a service dog‚ etc.)‚ please contact us after booking (by selecting "Report a Medical Condition" at "Subject" field).
Passengers with special needs should arrive to the check-in counters at the airport at least 3 hours before the flight.
For passengers who need such an assistant‚ there are appropriate means and facilities in all operating airports (such as wheelchairs and aircraft lifters equipment).
If you are flying with your own wheelchair‚ we will collect it at the entrance to the aircraft and return it to you upon landing.
For our Wheelchair acceptance policy please click here.
Please note that passengers with reduced mobility or special needs are not allowed to seat on the emergency exits seats and on aisle seats.
PASSENGERS FLYING WITH PORTABLE OXYGEN CONCENTRATOR
Passengers flying with Portable Oxygen Concentrator must fill the Portable Oxygen Concentrator Check-List Form and send it to bookings@BlueBirdair.com at least 7 days before departure‚ together with the following documents:
Please click here for all you need to know about flying when pregnant.